Orders & Delivery
How long will my order take to arrive?
5 - 7 working days.
Orders are processed and dispatched within our specified processing period. Delivery times may vary depending on your location and selected delivery method.
Do you deliver nationwide?
Yes. Liska Scents delivers nationwide across South Africa.
Can I change my order after placing it?
If your order has not yet been processed or dispatched, please contact us as soon as possible. While we cannot guarantee changes once an order has been processed, we will always do our best to assist.
Candles
How do I care for my Liska Scents candle?
For the best experience, allow the wax to melt evenly across the surface during the first burn to help prevent tunnelling. Trim the wick before each use and always ensure the candle is placed on a suitable, heat-resistant surface. Never leave a burning candle unattended.
Why is my candle tunnelling?
Tunnelling can occur when a candle is extinguished before the wax has had enough time to melt evenly across the surface. Allowing your candle to form a full melt pool during the first few burns can help prevent this.
How long should I burn my candle?
We recommend enjoying your candle responsibly and avoiding excessively long burn periods. Always allow your candle to cool completely before relighting.
Reed Diffusers
How long will my reed diffuser last?
The longevity of your reed diffuser depends on factors such as room temperature, airflow, placement and how often the reeds are turned.
How can I make the fragrance stronger?
Turn your reeds occasionally to refresh the fragrance. You may also adjust the number of reeds used depending on your preferred fragrance intensity.
Where should I place my diffuser?
For the best fragrance experience, place your diffuser in an area with gentle airflow. Avoid placing it directly next to heat sources or in direct sunlight.
Blossom Mist
What can I use Blossom Mist spray for?
Blossom Mist is designed to beautifully fragrance and refresh your surroundings. It can be used throughout your home to create a fresh and inviting atmosphere.
Can I use Blossom Mist on linen and fabrics?
Yes. Blossom Mist is safe for use on linen and fabrics, making it perfect for refreshing bedding, cushions, curtains and other soft furnishings.
Contact & Support
How can I contact Liska Scents?
For enquiries regarding products, orders or general assistance, please contact us through the contact details provided on our website or via our social media platforms.